Refund policy
Return & Refund Policy
Kelley Farm & Bloom LLC
At Kelley Farm & Bloom, each product is thoughtfully prepared and packaged with care. We want you to love your purchase!
All Sales Final
Due to the nature of our home fragrance products, all sales are final. We do not accept returns or exchanges for changes of mind, personal fragrance preferences, or products that have been used or burned.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at kelleyfarmandbloom@gmail.com.
Please include:
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Your order number
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A description of the issue
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Clear photographs of the product and packaging, if applicable
We will review your concern and work with you toward an appropriate resolution, which may include a replacement or refund.
Lost or Missing Packages
If your package is marked delivered but cannot be located, please contact us. We will help review available tracking information and determine the appropriate next steps.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
Kelley Farm & Bloom LLC
Arthur City, Texas 75411
kelleyfarmandbloom@gmail.com
www.kelleyfarmandbloom.com
Nothing in this policy limits any rights or remedies provided by applicable law.