Shipping policy
Shipping Policy
Kelley Farm & Bloom LLC
Thank you for shopping with Kelley Farm & Bloom! We carefully package each order to help ensure your handmade home fragrance products arrive safely.
Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days, excluding weekends and holidays.
During busy seasons or periods of unusually high order volume, processing may take longer. We will communicate significant delays whenever possible.
Shipping Methods and Rates
We currently ship within the United States using USPS.
Available shipping options may include:
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USPS Ground Advantage
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USPS Priority Mail
Shipping costs are calculated at checkout based on your order and delivery address.
Estimated Delivery Times
Delivery times vary depending on the shipping method and destination.
USPS delivery estimates are provided at checkout when available. These estimates begin after your order has shipped and do not include our 1–3 business day processing period.
Delivery dates are estimates, not guarantees.
Order Tracking
When your order ships, you will receive a shipping confirmation with tracking information when available.
Shipping Delays
Once a package is in the carrier's possession, delivery may be affected by weather, holidays, or other circumstances beyond our control.
If you experience a delivery issue, please contact us so we can help review the available tracking information.
Damaged or Incorrect Orders
We take care when packaging our products. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs, if applicable.
Please see our Return & Refund Policy for additional details.
Local Pickup
Local pickup is available for eligible orders when offered at checkout. Customers will receive pickup instructions and confirmation when their orders are ready.
Please wait for confirmation before arriving to collect your order.
Contact Us
Kelley Farm & Bloom LLC
Arthur City, Texas 75411
kelleyfarmandbloom@gmail.com
www.kelleyfarmandbloom.com